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Policies & Terms

  • August 11, 2025
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Privacy Policy
Security Policy
Terms & Conditions
Cookies Policy

Privacy Policy for e-procomp.com

Effective Date: 01/01/2026

1. Introduction

At e-procomp.com (the "Website"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our Website. By using the Website, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Data that identifies you as an individual, such as your name, email address, phone number, billing details (if applicable), or information submitted through forms or service requests.
  • Non-Personal Information: Data that does not identify you directly, such as IP address, browser type, device details, pages visited, and usage information collected via cookies or tracking technologies.

3. How We Collect Information

We may collect information in the following ways:

  • Directly from You: When you contact us, subscribe, or request services.
  • Automatically: Through cookies, analytics, and log files. See our Cookie Policy for details.
  • Third-Party Services: We may use trusted providers (such as analytics or payment processors) that collect and process information on our behalf.

4. How We Use Information

We use collected data for purposes including:

  • Service Delivery: To provide and improve our Website and services.
  • Communication: To respond to inquiries, provide support, and send updates or promotions (if you have opted in).
  • Analytics: To analyze traffic, monitor Website performance, and enhance user experience.
  • Security: To protect against unauthorized access, fraud, or misuse.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:

  • Service Providers: With third parties who help us operate our Website, such as hosting, analytics, or payment processors. They are required to protect your data.
  • Legal Compliance: If required by law, regulation, or legal process.
  • Business Transfers: In connection with mergers, acquisitions, or asset transfers.

6. Data Retention

We retain personal data only as long as necessary for the purposes described here, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request corrections to inaccurate data.
  • Deletion: Request deletion of your data, subject to legal requirements.
  • Data Portability: Request data in a machine-readable format.
  • Opt-out: Withdraw consent for marketing emails at any time.

To exercise your rights, contact us at privacy@e-procomp.com.

8. Security

We use administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

9. Cookies and Tracking

We use cookies and tracking technologies to improve user experience, analyze traffic, and deliver content. You can manage cookies in your browser settings. For more details, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred and stored outside your country of residence. By using our Website, you consent to these transfers, even where data protection laws may differ.

11. Third-Party Links

Our Website may include links to external websites. We are not responsible for their privacy practices and encourage you to review their policies before providing information.

12. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect data from children. If we discover such data has been collected, it will be deleted promptly.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with an updated Effective Date. Please check back regularly for changes.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your information, please contact us:

Conclusion

By using this Website, you acknowledge and agree to this Privacy Policy. We are committed to protecting your privacy and ensuring responsible handling of your personal information.

Website Security Policy for e-procomp.com

Effective Date: 01/01/2026

1. Purpose

This Security Policy defines the security requirements and controls for e-procomp.com (“Website”). It protects user data, prevents unauthorized access, and maintains the confidentiality, integrity, and availability of information while aligning with industry standards and applicable regulations.

2. Scope

This policy applies to all systems and processes supporting the Website, including hosting infrastructure, web servers, databases, APIs, CI/CD pipelines, and the content management system. It also applies to all personnel with access (administrators, developers, contractors) and authorized users.

3. Roles and Responsibilities

  • Website Administrators: Maintain security configurations, apply patches, monitor for threats, manage access, and enforce this policy.
  • Developers: Follow secure coding standards, remediate vulnerabilities, and participate in code reviews and security testing.
  • Users: Keep account credentials confidential and promptly report suspicious activity.
  • Security Team (where applicable): Conduct risk assessments, vulnerability management, penetration testing, incident response, and training.

4. Data Security

  • Encryption in Transit: All traffic is protected using TLS 1.2+ (prefer TLS 1.3). HSTS is enabled to enforce HTTPS.
  • Encryption at Rest: Sensitive data is stored using strong industry-standard encryption where applicable.
  • Password Storage: Passwords are hashed with modern, adaptive algorithms (e.g., bcrypt/Argon2) and salted.
  • Data Access Control: Principle of least privilege (PoLP), role-based access control (RBAC), and multi-approval for elevated permissions.
  • Backups & Recovery: Regular, encrypted backups with defined RPO/RTO. Backups are tested periodically for restorability.

5. Website Security Measures

  • Firewalling: A Web Application Firewall (WAF) helps mitigate OWASP Top 10 risks (e.g., SQLi, XSS, CSRF).
  • Hardening & Patching: CMS/core, themes, plugins, libraries, and OS packages are monitored and patched promptly.
  • Security Headers: Content Security Policy (CSP), X-Frame-Options, X-Content-Type-Options, Referrer-Policy, Permissions-Policy, and HSTS are configured appropriately.
  • Secure Development: Input validation, output encoding, prepared statements/ORM for DB access, secure session management, and secret management via environment variables or vault.
  • Malware & Integrity: Server-side malware scanning and integrity checks on core files.

6. Authentication and Authorization

  • MFA: Multi-Factor Authentication is required for administrative accounts and strongly encouraged for users where supported.
  • Password Policy: Strong, unique passwords are required. Password reuse is prohibited for privileged accounts.
  • Session Management: Secure cookies (Secure, HttpOnly, SameSite), short session lifetimes for admin areas, and automatic timeout after inactivity.
  • Account Lockout: Repeated failed logins trigger rate limiting or temporary lockout.

7. Privacy and Compliance

  • GDPR/UK DPA: The Website adheres to applicable data protection laws. See our Privacy Policy for data subject rights and processing details.
  • Data Minimization: Only necessary personal data is collected and retained for limited periods.
  • Cookie Compliance: A consent mechanism is implemented. See our Cookie Policy.

8. Incident Response and Reporting

  • IR Plan: Incidents are detected, triaged, contained, eradicated, and recovered according to a documented plan with post-incident review.
  • Reporting: Suspected incidents can be reported via the contact form or contact@e-procomp.com.
  • Breach Notification: If personal data is affected, notifications will follow legal timeframes (e.g., GDPR within 72 hours to the supervisory authority, and to impacted users where required).

9. Vulnerability Disclosure

  • Responsible Disclosure: Security researchers are encouraged to report vulnerabilities to contact@e-procomp.com. Do not access, modify, or delete data; avoid service disruption; and provide sufficient detail for reproduction.
  • Legal Safe Harbor: Good-faith research following these guidelines will not be pursued legally for that research alone.
  • security.txt: We maintain contact information at /.well-known/security.txt (where supported).

10. Monitoring and Auditing

  • Logging: Security-relevant events (auth attempts, privilege changes, configuration updates, errors) are logged, protected from tampering, and reviewed.
  • Threat Detection: IDS/IPS, rate limiting, bot protection, and anomaly detection help identify malicious activity.
  • Audits: Regular vulnerability scans and, where appropriate, penetration testing are performed. Findings are tracked to remediation.

11. Third-Party Security

  • Vendors & Subprocessors: Third parties (hosting, CDN, email, analytics, payments) are assessed for security. Contracts require appropriate safeguards. A current list may be provided on request.
  • Third-Party Code: Libraries, plugins, and scripts are reviewed, pinned, and updated promptly; unused components are removed.

12. Training and Awareness

  • Staff Training: Personnel with system access receive recurring security and privacy training (e.g., phishing awareness, secure data handling).
  • Developer Enablement: Developers receive secure coding training and use SAST/DAST/Dependency scanning in CI.

13. Patch & Vulnerability Management

  • SLAs: Critical vulnerabilities: target fix or mitigation within 24–72 hours; High within 7 days; Medium within 30 days; Low as scheduled.
  • Change Management: Changes are tested in staging and deployed via controlled releases with rollback plans.

14. Policy Review, Updates, and Enforcement

  • Review Cycle: This policy is reviewed at least annually or after significant changes to systems, threats, or regulations.
  • Communication: Material changes will be communicated to relevant stakeholders and, where appropriate, users.
  • Enforcement: Violations may result in access suspension, disciplinary action, contract termination, and/or legal remedies.

Contact

Terms & Conditions for e-procomp.com

Effective Date: 01/01/2026

1. Definitions

“We”, “Us”, or “Our” means e-procomp (the Website operator). “You” or “User” means any person or entity accessing or using the Website or Our Services. “Services” means the products and professional services We offer (e.g., web design, development, hosting, IT support, and related solutions).

2. Acceptance of These Terms

By accessing or using the Website or Services, You agree to these Terms. If You are using the Services on behalf of a business, You represent that You have authority to bind that business to these Terms.

3. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted here with an updated Effective Date. Your continued use after changes means You accept the updated Terms.

4. Eligibility & Accounts

You must be at least 18 years old to use the Services. When creating an account, You agree to provide accurate information and keep credentials confidential. You are responsible for all activity under Your account and must notify Us promptly of any unauthorized use.

5. Use of the Website (Acceptable Use)

  • No illegal, harmful, fraudulent, or infringing activity.
  • No introduction of malware, attempts to gain unauthorized access, or interference with the Website’s normal operation.
  • No scraping, automated collection, or excessive load on Our infrastructure without written permission.
  • Respect others’ rights; do not post unlawful, defamatory, or abusive content.

6. Orders, Statements of Work & Changes

Project work (e.g., design/development) may be governed by a written quote, order, or Statement of Work (“SOW”). If there is a conflict between an SOW and these Terms, the SOW will prevail for that project. Change requests may affect timelines and fees.

7. Pricing, Billing & Taxes

  • Fees are as quoted or as shown at checkout (where applicable), exclusive of taxes unless stated.
  • Invoices are due on receipt unless the SOW states otherwise. Late payments may incur suspension of Services.
  • Hosting/subscriptions renew automatically unless You cancel per the SOW or plan terms.
  • Refunds: where required by law or as expressly stated in the SOW/plan terms. Your statutory rights remain unaffected.

8. Intellectual Property

All Website content (text, graphics, logos, code, and other materials) is owned by Us or Our licensors and protected by intellectual property laws. Except as permitted by law or as expressly authorized by Us in writing, You may not copy, modify, distribute, or create derivative works from the content.

9. Your Content & License to Us

If You provide or upload content (e.g., text, images, brand assets), You grant Us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display it solely to provide the Services. You represent that You have necessary rights in such content and that it does not infringe third-party rights.

10. Third-Party Services & Links

The Website may link to or integrate third-party services (e.g., payment processors, analytics, hosting/CDN). We are not responsible for their content, policies, or practices. Your use of third-party services is governed by their terms.

11. Privacy, Cookies & Security

Your use of the Website is subject to Our Privacy Policy, Cookie Policy, and Security Policy (or the equivalent pages if hosted separately). These explain how We handle personal data, cookies, and security controls.

12. Disclaimers

Except as expressly stated in writing, the Website and Services are provided “as is” and “as available.” We do not warrant that they will be uninterrupted, secure, or error-free. To the maximum extent permitted by law, We disclaim all implied warranties (including merchantability, fitness for a particular purpose, and non-infringement).

13. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law. Subject to the foregoing, We shall not be liable for (a) loss of profit, revenue, business, data, goodwill, or indirect/consequential losses; and (b) in any event, Our total aggregate liability arising out of or relating to the Services shall be limited to the amount You paid to Us for the Services giving rise to the claim in the 12 months preceding the event.

Consumers: Nothing in these Terms affects Your statutory rights.

14. Indemnification

You agree to indemnify and hold Us harmless from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from Your (a) use of the Website/Services, (b) breach of these Terms, or (c) infringement of third-party rights.

15. Suspension & Termination

We may suspend or terminate access for any breach of these Terms, non-payment, or to protect the security and integrity of the Website. On termination, Your right to use the Website/Services ceases immediately. Provisions intended to survive (e.g., IP, disclaimers, liability limits, indemnity) will survive termination.

16. Export & Compliance

You must comply with applicable laws and regulations (including export control and sanctions laws) in connection with Your use of the Services.

17. Disputes, Governing Law & Jurisdiction

These Terms and any dispute or claim (including non-contractual disputes) are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction. We encourage amicable resolution: please contact Us first and allow 30 days for informal resolution before commencing legal action.

18. Miscellaneous

  • Severability: If any provision is held invalid, the remaining provisions remain in effect.
  • No Waiver: Failure to enforce a provision is not a waiver of that provision.
  • Assignment: You may not assign these Terms without Our prior written consent. We may assign to an affiliate or in connection with a merger/asset transfer.
  • Entire Agreement: These Terms, together with any applicable SOW/Order and policies referenced above, form the entire agreement between You and Us for the Services.

19. Contact Us

If You have questions about these Terms, please contact Us:

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